August 2023
This cookie policy (“Policy”) describes how PT PT Goto Gojek Tokopedia Tbk, and our affiliates (collectively “Gojek”, “us”, “our”) use cookie and tracking technologies on our websites.
Cookies are small text files stored on your computer or mobile device. We use cookies to track user activity to enhance user interface and experience. Most mobile devices and internet browsers support the use of cookies; It is our policy to use cookies and tracking technologies only with the consent of the users of the digital services we provide, except where the use of cookies or tracking technologies is strictly necessary for the operation or use of a service.
This Policy describes how Gojek may use cookies in association with the operation of our main website www.gojek.com, www.gotocompany.com, and all of our other websites (collectively, “Services”).
We set out below information about:
- Cookies and online tracking technologies;
- How we use cookies and tracking technologies;
- Your choices;
- Managing cookies; and
- How to contact us.
A cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your IP address, your browser type, and information about the content you view and interact with on digital services. By storing such information, web browser cookies can remember your preferences and settings for online services and analyze how you use online services.
We use some cookies and tracking technologies for purposes which are strictly necessary for your use of our Services. These may include, for example, cookies which remember your preferences and settings; which remember information that you may enter online (so that it does not have to be re-entered every time you move to another page); or to keep you logged in to portals that we may offer where you wish this to happen.
With your consent we may also use cookies and tracking technologies for other purposes, such as the generation of aggregate statistics about how people use our Services; for error management and troubleshooting; to help you share content with others; to enable you to receive information about other products and services, and to improve your experience of the Services.
Strictly Necessary Cookies
These cookies are necessary for the core features of this site to operate properly. Because they are needed for the site’s operation, they are always set to “Active”. You may disable these by changing your browser settings, but this may affect how the website functions.
Functional Cookies
These cookies are used to provide a better user experience on the site, such as by measuring interactions with particular content or remembering your settings such as language or video playback preferences.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Where you have permitted the use of performance cookies, we use Google Analytics to collect statistical information about how our Services are used. Google Analytics services involve the use of cookies that collect information such as your IP address or other identifiers, browser information, and information about the content you view and interact with to record how you use our Services.
These analytics services help us to know how many users we have, which parts of our sites are most popular, what browsers are used (so we can maximize compatibility), the country or region where our users are located, and the demographics and interests of our users. This enables us to better understand who is using our Services and to improve how we present content on the Services.
For more information about Google Analytics services, please click here.
Targeting cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less personalised advertising.These cookies are used by advertising companies to inform and serve personalized ads to your devices based on your interests.
Your Preferences
When you first visit our Services you will be presented with a banner which offers you a choice about whether to accept or reject certain cookies or tracking technologies, with the exception of those cookies which are strictly necessary for a particular service.
You may amend your choice at any time, by using the Cookie Settings link found in the home page. Kindly note that disabling cookies will affect the functionality or features of this website.
Managing Cookies and Local Storage on Your Device
If you wish, you can also choose how web browser cookies are handled by your device via your browser settings. Some devices allow you to control this through your device settings. If you choose not to receive cookies at any time, websites may not function properly and certain services will not be provided. Each browser and device is different, please check the settings menu of the browser or device to learn how to change your settings and cookie preferences.
You can find information on how to manage cookie settings on certain browsers via the following links:
Cookie settings in Chrome
Cookie settings in Firefox
Cookie settings in Internet Explorer
Cookie settings in Safari
To find out more about our approach to privacy please read our Privacy Policy.